Privacy Policy

1. Who We Are

TrendDrop ("we", "our", or "us") operates the online store at trenddrop.tech. This policy explains what personal data we collect, how we use it, and your rights.

For privacy enquiries, contact us at support@trenddrop.tech.

2. Data We Collect

• Account information — name, email address, and password hash when you create an account.
• Order information — shipping name, address, phone number, and the items you purchase.
• Payment information — payment is processed securely by Stripe. We never see or store your card details.
• Usage data — pages visited, browser type, and IP address, collected automatically for security and performance.

3. How We Use Your Data

• To process and fulfil your orders.
• To send order confirmation and shipping update emails.
• To manage your account and provide customer support.
• To improve our website and detect fraud.
• To send marketing emails — only if you have opted in. You can unsubscribe at any time via the link in any email.

4. Who We Share Data With

• CJ Dropshipping — your name, shipping address, and phone number are passed to our fulfilment partner to ship your order.
• Stripe — handles payment processing. Subject to Stripe's own privacy policy.
• Supabase — our database provider stores your account and order data securely.
• We do not sell your personal data to third parties.

5. Data Retention

We retain your account data for as long as your account is active. Order records are kept for 7 years to comply with financial regulations. You can request deletion of your account at any time.

6. Cookies

We use essential cookies to keep you logged in and maintain your shopping cart. No third-party advertising or tracking cookies are used.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, email support@trenddrop.tech. We will respond within 30 days.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be notified by email or a prominent notice on the site.